The Alfie James Bear
Our original Darcy logo teddy bear!
All of our teddy bears are lovingly named after beautiful children who are sadly no longer with us.
Shipping from United Kingdom
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Do you do custom orders?
We will do our best to accomodate whatever you would like printed. Please contact us and we will arrange this with you.
How do I personalise my item?
You can either send details across on the message to seller box on the payment page or send over a message after ordering.
Are there any other colours available?
Please do get in touch if you would like a colour that we haven't listed. We will do our best.
When will my order be delivered?
Our turnaround time is listed as 1-2 weeks but we hope to get orders out before this. We are always picking up our messages so if you'd like to know the update of your order, please do not hesitate to contact us.